Big George's has been serving customers with the finest quality products and friendliest service since 1959. We have made a lot of friends and long time customers over the years who have responded with many letters expressing their satisfaction with the items they have purchased, the service and follow-up Big George's has provided to them. The following excerpts are from some of our most recently received letters. They will give you an idea of why our customers have kept coming back to Big George's for years!
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Don't take our word for it... here are some of what our satisfied customers have said about us...
"Relative to the two young men who delivered and installed our Maytag Front-Loading Washer and Dryer. Sorry, but I did not get their names, for which I apologize:
They arrived Wednesday, February 10, 2016 early/on time, at 1:00pm (1:00-4:00pm window). We were their second stop of the day and they had one more stop after our delivery. I cannot express how courteous and polite these two young men were, as well as how careful they were with the two new appliances during handling, assembly, and installation. I have to commend Big George's (Witbeck Appliance) for hiring these two young men. They had some difficulty properly installing the periscope vent, which had to go diagonally from the wall hole (near the floor) to the dryer exhaust (two feet above the floor), with some interference from the 3 water lines, extended drain hose, and new gas line behind the appliances, but we were able to work out an installation, using a piece of 2x12 wood to keep the periscope tight against the dryer. All of this occurred because, at my wife's request, the washer was installed left of the dryer, which was now next to the drain sink. And this all occurred so that the washer and dryer doors could open up away from each other - had Maytag provided an option to adjust the doors to open left or right, we would not have had these problems, because the washer could then have been installed next to the sink and the dryer installed near the outside vent. There would not have been a need for long (10') washer water line hoses (just one 10' ss braided hose for the dryer steam line), an extended (8') drain hose, and an extended periscope vent (dryer exhaust would have been directly above the outside vent opening), with interference only from the dryer steam hose"
"I have been shopping at Big George's since I was a freshman at Michigan. I bought all my appliances, televisions and camera and darkroom supplies at their Ann Arbor store, supplying the three apartments and two homes in my many years there. Moving from Ann Arbor was not easy, and furnishing my new home in the northwoods, a challenge. I was so pleasantly surprised to find Big George's on the internet. I can now continue my 30 year tradition of buying appliances from the same trusted store. Big George has always gone far beyond the extra mile with every appliance. Thanks for this new store."
As we discussed after we left, my husband and I never thought we’d buy appliances from Big George’s, since our impression was that the store was for high-end new homes or remodels, and we are doing a moderate type of remodel. Previously we thought we’d find better deals somewhere else, and we just went to Big George’s in the first place because our remodeling company suggested a visit. We visited again and decided to buy because of your assistance.
"We realize the value you have added to our experience. You’ve saved us from mistakes and have shown us a world of options we wouldn’t have discovered just shopping on the net."
-Janet, Ann Arbor MI
“I came to Big George's for the first time to look at a refrigerator that was on sale. Not only did I find my refrigerator, but I purchased a new stove and dishwasher as well. I don't think I could have found better prices or selection anywhere else".
-Craig, Ypsilanti MI
"Awesome! I got a great price and great service before and after the sale."
-Erin, Rocky River OH
“My parent's brought me to Big George's to buy my first stereo in 1965. Needless to say, I was thrilled with my first purchase. The friendly people treated me with respect that made a lasting impression. Today my husband and I make all the major purchases for our home at Big George's and wouldn't think of going anywhere else".
-Mrs. Carpenter, Ann Arbor MI
"Excellent company! I've purchased several items from them before I moved from Michigan. I was thrilled when I found them on-line. I bought a Flat Screen LCD and XM radio through their web-site for the best price I could find. Had no trouble with delivery, etc. either time!"
-Dan, Abingdon, VA
"WOW! Got a Great Deal on an over stove Whirlpool Microwave with
free shipping and it arrived UPS much earlier than I'd expected.
Installation Instructions were good and the unit looks and works great over
-Erick, Sacramento, CA
"Great customer service and very knowledgeable. First time wood burning stove buyer Big George's made my purchase very easy from start to finish. I would highly recommend Big George's."
-Jon, Pittsburgh PA
"Big Georges is a class operation, folks. I ordered a large outdoor appliance. The staff were courteous and informative, communication at all stages was excellent, shipping was fast (on target) and intact, and the price outstanding - best on the web. I will definitely order from them again, it doesn't get any better than this!”
-JoAnn, Naperville IL
"Personal service and friendly care is what Big George's is all about. My family has been dealing with BG since they first opened over 40 years ago. I'm grateful for their service and I highly recommend them to anyone in need of appliances, electronics, and photography supplies."
-Mike, Saline MI
"WOW was my experience easy with Big Georges. The sales staff was very helpful and very knowledgeable. I purchased and entire kitchen package from Big Georges and everything arrived on time in perfect order. I will absolutely shop here again. Thanks Big Georges"
-Jeff, Binghamton, NY
"Bought a stove with a few manufacturers flaws, Big George's crew took care of all problems courteously. Would not hesitate to make another purchase from them."
-Carol, Atlanta, GA
"Product was exactly what I expected, on time, and I was very impressed with customer support. No surprises."
-Brad, Grand Rapids, MI
"Just got my new Weber gas grill from big georges the price was the best and delivery was fast, thanks."
-Mike, Easton PA
"Big George's did everything I could ask for. Staff was very professional and helpful. Will be going back for all my needs in appliances."
-Andrew, Modesto CA
"I ordered a natural gas grill and a few accessories on line. it was very easy to process and the grill was ready to be delivered to my house 6 days later. the sales people at Big-Georges were very friendly and knowledgeable and delivered as promised at a very good price for the products. I would recommend this company to others. Great deal."
-Richard, San Francisco CA
"I recently purchased a 72MX195 from your store through Oliver Galvez - he was tremendous. I was quite nervous dealing with a company that I found on the internet (that was so far from where I live in Philly), but Oliver totally put me at ease.
His knowledge of the products you sell was great, and his follow-up was great too. He really seemed to care about how much I liked the TV (which I do very much). The free shipping was a big plus as well (there were a couple of sites that were cheaper on the TV, but their poor customer-service response and product knowledge didn't make me feel very comfortable).
Dealing with a "brick and mortar" establishment is always best as far as I am concerned.
In fact, I purchased a stand for the TV from an online-store in NYC the same day I ordered the TV from you guys; the TV came within 5 days, the stand (which they said was in stock took 2 weeks (this just backs up my assertion that an actual store is better).
I would readily recommend Big George's to anyone, and especially Oliver - best of luck to all of you in 2006! Feel free to use this email in any promotional manner you see fit."
"Staff was friendly and courteous. The salespeople really knew their products and showed me just what I wanted and made it easy for me to walk away happy. The last thing you need is a hassle when buying things and that is not what you get here."
-James, Clearwater FL
"Big Georges exceeded my expectations. The sales staff is very knowledgeable and I saved a lot of money as well. I will definitely shop here again."
-Scott, Sugarland TX
"I had a great experience with this website - the staff at Big George's was extremely professional and helpful. I will absolutely shop here again!"
-Colleen, Toledo OH
"Outstanding prices and service, would do business with again! Very knowledgeable and helpful sales staff. EXCELLENT communication!!!"
-Rafal, Oklahoma City, OK
Big George's thanks our customers for their business and for the family, friends and neighbors that they have referred to us over the years. We invite you to visit our store to see for yourself the incomparable selection and experience the superior service that keeps our customers coming back time after time!
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