KitchenAid 21 3/4" Countertop Microwave Oven - 1200 Watt
KMCS1016GSS
3.5 expand_more50 Reviews
- Style:
- Countertop
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Great size
by KSU’s
Submitted 12-03-19
done Yes, I would recommend this to a friend
Kitchenaid.com
I called KitchenAid in order to find a microwave that would fit in the space in my kitchen. The person who helped me was very helpful and patient and courteous
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Unit purchased was defective and was replaced.
by Jesse80
Submitted 12-02-19
clear No, I would not recommend this to a friend
Kitchenaid.com
1st unit was purchased in August 2019 and replaced Nov 27 2019.
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Very Disappointed
by Confidential
Submitted 11-26-19
clear No, I would not recommend this to a friend
Kitchenaid.com
This is the second kitchenaid appliance that doesn't work in our brand new construction home. After contacting customer service when this stopped working after one week, we were told they would ship a replacement right away. A week later we contact them to determine anticipated date of arrival, to find out it was never shipped. Happy Thanksgiving from Kitchenaid, no microwave! Not the level of quality in product or service kitchenaid was previously known for.
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Great microwave!
by LaymonC
Submitted 11-25-19
done Yes, I would recommend this to a friend
Kitchenaid.com
We purchased this microwave as part of a KitchenAid appliance package. It is solid, well built and performs well. It is noticeably heavier than less expensive units and we especially like how it sits solidly on the counter.
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Poor quality - DO NOT BUY!!
by DissatisfiedSS
Submitted 11-25-19
clear No, I would not recommend this to a friend
Kitchenaid.com
This microwave was installed in our brand new house 1.5 years ago. I was so happy - it is beautiful. However, the touch buttons started going out one by one. I called KitchenAid to see about the replacement warranty. I had heard such good things about their customer service, I was sure it wouldn’t be a big deal. Wrong! The limited warranty expired 2 months before our issues started. And they don’t offered replacement parts or any way to service this microwave. I was told the only option was to buy a new one! $500!! Why would I buy a new one if this one didn’t even last 2 years?? Ridiculous! Don’t purchase this product. And I will be buying from other companies who stand by their products from here on out.
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